PRIVACY POLICY
Last updated: June 28, 2026. This privacy guide defines exactly how DigitizingU safeguards the proprietary intellectual designs, contact profiles, and embroidery resources of our commercial B2B clients.
1. Information We Collect
We collect personal information that you provide to us voluntarily when submitting a quote or order. This includes your name, company name, email address, telephone number, payment details, and the electronic artwork/files you upload (including raster images, vector files, design dimensions, and embroidery specifications).
2. How We Use Your Information
Your collected contact information and artwork assets are used strictly to evaluate your quote requests, deliver completed digitized embroidery designs or vector art, process payments securely, coordinate custom revisions, and periodically communicate company announcements or service enhancements.
3. Data Storage & Art Asset Security
We apply professional data encryption protocols to guard your files against unauthorized access. We guarantee that your design uploads, logo drafts, and proprietary branding assets will never be distributed, sold, or shared with third-party marketplaces. All vector artwork and machine files remain strictly confidential and secured within our protected localized database.
4. Intellectual Property Rights
DigitizingU does not claim ownership or licensing rights over any emblem, logo, or design sent to our stitch lab. You warrant that you hold full authority and copyrights to the designs you upload. Our job is solely to transcribe your artwork into machine-readable stitching (DST, PES, etc.) or clean vectors.
5. Cookies & Tracking Systems
We utilize standard internet browser cookies and technical performance tracking pixels (such as Google Analytics) to analyze web traffic trends, monitor page loads, and enhance user navigation flow. Cookies do not extract personal device identity data; you can disable cookies in your browser settings at any time.
6. Privacy Contacts & Corrections
You can query our support desk to review, amend, or delete your archived customer account, order history, or uploaded artwork. Contact us directly at support@digitizingu.com for prompt privacy compliance questions.
Absolute Non-Disclosure Commitment
We understand that design exclusivity and retail speed are your shop's primary assets. We stand firmly by our zero leak guarantee. Your clients remain exclusively yours, and your digital stitches are safe inside our labs.